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Facilitators (Part-Time)

Singapore, Singapore

Short summary of the job: 
To deliver quality guided tours at the Singapore Discovery Centre (SDC), including VIP tours and customised tours for special groups.

Responsibilities

  • Share with guests the Singapore Story through guided tours at the Singapore Discovery Centre including the permanent exhibit galleries, temporary exhibitions, travelling         exhibitions and thematic tours.
  • Bring alive the Singapore Story through role-playing, storytelling, facilitation of games and the application of other guiding techniques during guided tours.
  • Stay abreast of current affairs, constantly update one’s content knowledge

Requirements

  • Passionate about the Singapore Story and committed to sharing it to instill confidence in Singapore's future and the desire to contribute to it.
  • Able to communicate, present and write fluently in English. Fluency in a second language will be advantageous. 
  • Enjoy interacting with people of all ages and levels.
  • Customer service oriented.
  • Able to multi-task, prioritize, and manage time effectively.
  • Able to work well as a team player and take the lead.
  • Prior experience in guiding, show hosting, acting and storytelling will be advantageous.
  • Preferably at least a diploma or a degree in Humanities or Social Sciences; and/or 1 year of relevant working experience, in the hospitality or tourism industry

Working hours

  • Shifts: Monday - Sunday, including public holidays (Rotating Shifts)
  • Time slots: 4 to 8.5 hours per shift (excluding meal breaks) between 10am to 10pm depending on operation requirements